London Heathrow (LHR) – T2 opening

London Heathrow (LHR) Terminal 2 is opening today. Will it be smoother than the Terminal 5 chaos in March 2008?

London Heathrow Terminal 2

London Heathrow Terminal 2

When such architectural/financial project are setup it is always difficult to know how the big day will happen.

Everyone involved is always hoping to have a great with happy passengers going through the doors.

…The airport will open in stages to avoid the chaos in 2008 when Terminal 5 opened and staff struggled to cope with the computer and baggage systems…. Source

Travel is becoming a normal activity as so many businesses are working on a global scale. Flying is (should be) as easy as catching a bus or a train to go from A to B without hassle. However, this is not always the case because the infrastructure and logistic can be complicated.

So it can be a stressful day for the ones behind the entire scheme. This time it will be a slow start to make sure all goes well. Ten percent will operate on the first day and the implementation of other airlines will take place within a few months. An average of 5 million passengers are expected to go through it every year.

…The £2.5bn Terminal 2, known as the Queen’s Terminal, replaces the very first passenger building which was opened by the Queen in 1955…

T2 Queen's Terminal

T2 Queen’s Terminal

After all whatever the creation, there are always teething issues: some being more/less important than others. Wherever there is technology, delays can happen as some tweaking might be necessary.

This is applicable in:

It is not always that straight forward. How many times do we hear that car manufacturers are calling back thousand of cars because there is a faulty part or malfunction linked to a weak integrated circuit or microchip.

The coincidence as well is this open article in The Guardian asking readers to give their opinion and feedback about modern life, stress and noise pollution – full article HERE.

When such transit space opens its doors, it is a real tour de force to make sure everyone has a pleasant experience, otherwise it will make the headlines the following day – without forgetting the power of social media which can give instantly a bad reputation to a company and could as well affect its future.

If you are interested in reading more about LHR Terminal 2, Bloomberg has published a complete preview (All details HERE).

London Heathrow Airport Infographic

London Heathrow Airport Infographic


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